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	<title>新建请求提醒</title>
	<meta http-equiv="content-type" content="text/html;charset=utf-8">
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<p>亲爱的<?php echo $event['event_owner'];?>：</p>
<p>您的服务请求已被提交，我们的服务专员正在处理您的请求。</p>
<p>请求编号：<?php echo mail_helper::parseEventId($event['event_id']);?> （<a href="<?php if($event['event_isstaff']==2) {echo base_url()."/index.php/incident/ViewRequestByCustomer/eventId/".$event['event_id'];}else{echo base_url()."/index.php/innerUser/ViewRequestByAgent/?eventId=".$event['event_id'];}?>" target="_blank">点击编号查看详细信息</a>）<br />
  创建时间：<?php echo $event['event_addtime'];?><br />
  主题：<?php echo $event['event_title'];?><br />
  描述：<?php echo $event['event_desc'];?></p>
<p>您可以提供您的请求编号（<?php echo mail_helper::parseEventId($event['event_id']);?>）给我们的客服专员以查询处理进度。</p>
<p>您也可通过复制以下链接，并在浏览器的地址栏中打开以了解该事件处理进度。<br />
  <?php if($event['event_isstaff']==2) {echo base_url()."/index.php/incident/ViewRequestByCustomer/eventId/".$event['event_id'];}else{echo base_url()."/index.php/innerUser/ViewRequestByAgent/?eventId=".$event['event_id'];}?></p>
<p>注意：该邮件为系统邮件，请不要直接回复！</p>
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